Refund Policy

Refunds are handled according to the Refund Policy and applicable consumer law.

This refund policy applies to Restspa and all its published services.

Eligibility for Refunds

Refunds are available for services purchased directly from Restspa if they are not rendered as agreed. Please ensure you have your receipt for verification.

Exclusions from Refunds

Refunds do not apply to gift cards or promotional services. Services that have been rendered are also ineligible for refunds.

How to Request a Refund

To request a refund, please contact our customer service team with your order details and reason for the request. contact@restspa.sbs

Processing Refunds

Refund requests will be processed within 7 business days after approval. You will be notified via your preferred contact method once the refund is initiated.

Cancellation Policy

Cancellations must be made at least 24 hours before your scheduled appointment to avoid charges. Please contact us directly to process your cancellation.

Governing Law Singapore
Consumer Authority Consumer Protection Authority